Handbook
The Future of Car Workshops – New Technologies at the Forefront
04.09.2025
Justyna
The Future of Car Workshops – New Technologies at the Forefront
The automotive world is changing dynamically, and car workshops are evolving along with it. They are increasingly adopting modern digital solutions that enhance work efficiency, precision of operations, and customer service quality. Process automation, the use of augmented reality (AR), and artificial intelligence (AI) are no longer the future – they are becoming the standard, allowing services to develop and build a competitive edge in the market.
With new technologies, workshops can, among other things, inform clients in real-time about repair progress and diagnose faults with incredible accuracy. Augmented reality enables technicians to work with digital data displayed directly on vehicle components, significantly speeding up and streamlining even the most complex service tasks.
These innovations are also finding applications in the world of lubricants. Mobil experts use advanced computer simulations to design and test a new generation of thermal fluids for electric vehicles. Thanks to digital modeling, it is possible to shorten research time and accelerate the implementation of innovative solutions – while maintaining the highest product quality.
Digital Transformation in the Service of Automotive
Introducing digital tools into the daily work of workshops not only improves diagnostics but also better resource management and precise repair planning. More and more vehicle manufacturers, such as Porsche, are already using AR and mixed reality (MR) solutions not only in service but also in sales – setting new directions for industry development.
Artificial intelligence and machine learning open up new possibilities in predictive maintenance. By analyzing vehicle data in real-time, workshops can predict potential failures and act proactively – reducing downtime and increasing customer trust.
Mobil is also actively supporting this transformation. Our Mobil Lubricant Analysis is an example of how AI can support fleet or service management. By analyzing hundreds of parameters from oil samples, the system detects signs of equipment wear or contamination, allowing for the timely planning of service actions and avoiding costly breakdowns.
Technology That Works for the Workshop’s Success
Digitization in workshops is not only about better customer service but also tangible savings. Process automation reduces the number of errors, streamlines the ordering of parts and oils, and optimizes warehouse management. As emphasized by Przemysław Szczepaniak, Business Development Manager at ExxonMobil Polska:
“Modern tools help workshops reduce operational costs and increase efficiency without compromising quality. This is a chance for a greater number of satisfied customers and better business profitability.”
Investments in technology quickly pay off, and the savings obtained can be allocated to further development – such as team training or implementing further innovative solutions.
Want to know more about how the Mobil Pro program supports workshops in digital transformation? Contact us – we’d be happy to show you how Mobil technology can help develop your service.
